PACE with Emmanuel Oluwatosin

Inspiring Excellence, Realising Ambitions

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Entries Tagged as 'Customer Service'

Do you know your customer?

January 11th, 2008 · No Comments

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!The smartest companies build and maintain a strong and lasting relationships with their customers. What do you do when a customer buys from you the first time? What do you do when you find out that a customer does […]

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Tags: Business & Entrepreneurship · Customer Service

How to deal with angry clients

April 24th, 2007 · 1 Comment

As long as you are in business, you will always deal with angry customers. This experience is enough to drive you crazy if you are not careful. Angry and difficult customers are a major cause of workplace stress, and they eat up huge amounts of your time and the resources of your organization. When I […]

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Tags: Business & Entrepreneurship · Customer Service · Entrepreneurs

How to increase your client base

March 29th, 2007 · No Comments

The easiest way to instantly increase your current client base is to regain your inactive clients. You must identify how many of your old clients are no longer actively purchasing from your company and why they do. Here are three reasons why people stop buying from you:

Something totally unrelated to you happened in their life […]

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Tags: Business & Entrepreneurship · Customer Service

One Good Deed…

March 9th, 2007 · 1 Comment

Are you in business and finding it hard to win customers? What I want to share now will be of help to you. I used to experience the same challenge until I heard the story of how a business man turned his fortune around. The lesson behind this story has been the basis of my […]

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Tags: Business & Entrepreneurship · Customer Service · Success

How to harness the Intelligence of Customer to solve your problems

February 7th, 2007 · 3 Comments

Ever heard of the word “CrowdSourcing“? Fansourcing, crowdcasting, crowdfunding, or wikinomics? Despite the jargony name, crowdsourcing is a very real and important business idea. Definitions and terms may vary, but the basic idea is to tap into the collective intelligence of the public at large to complete business-related tasks that a company would normally either […]

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Tags: Business & Entrepreneurship · Customer Service


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